Check if you can claim
What did you borrow?
Pick the main one. Our legal partner checks for the rest.
About a minute · No documents · No credit check
A few quick checks
To make sure our legal partner can help.
Why we ask: our legal partner can only help UK residents aged 18 or over with a UK current account.
You’re eligible to check
Last step: your details
So our legal partner can check your accounts and get in touch.
Borrowing
UK residentYes
18 or overYes
UK current accountYes
You’re eligible to check
Next, Recoup, our legal partner
You’ll finish on Recoup’s secure site. It takes a few minutes.
- 1
Add your details
Your email and mobile. Recoup texts you a code.
- 2
Connect your bank securely
Read-only. Usually about a minute. No documents needed.
- 3
See your result
Recoup checks your transactions and shows what it finds.
Sorry
We can’t help with this one
Complain yourself, for free
Write to your bank or lender. If you’re not happy with the reply, or it takes longer than eight weeks, go to the Financial Ombudsman.
How to complain