Received a letter?

Had a letter from us? Here’s what it means.

We wrote to you because you may have had an overdraft, loan or card that you couldn’t really afford. If so, you could be owed back the interest and charges. It takes about a minute to check.

Start your check

Four questions. No documents. No credit check.

Why we wrote

You may have been lent money you couldn’t afford

Banks and lenders are supposed to check you can afford what they lend, and to step in when you’re struggling. When they don’t, they have to put it right: refunding interest and charges, adding interest, and correcting your credit file.

We don’t know anything about your accounts. Our letter is an invitation to check, nothing more. If you’re not interested, you don’t need to do anything.

  • 01In your overdraft most of every month
  • 02Your limit went up while you were struggling
  • 03Borrowing again to pay off borrowing
  • 04Missed payments, and the charges kept coming

What happens next

Three steps, and you only do the first

  1. 01

    Check

    Four quick questions. About a minute.

  2. 02

    We introduce you

    With your permission, to our legal partner, a firm of solicitors.

  3. 03

    They do the rest

    They check your accounts securely, then complain to your bank or lender for you.

How a claim works

Is this genuine?

Who we are

Company
Claim Simple Ltd, trading as CreditRights
Regulated by
Financial Conduct Authority, FRN 830182
Company number
11459714
Data protection
ICO ZA449298

You can check us on the FCA register. We will never ask for your bank login, card details or any payment. More about CreditRights.

You can complain to your bank or lender, then the Financial Ombudsman, yourself for free. Our legal partners pay us when we introduce your claim.

Questions

About your letter

Don’t want any more letters? Email support@creditrights.co.uk and we’ll take you off our list.

Why did I get a letter?

We write to people who may have had overdrafts, loans or cards that could be worth looking into. We don’t know anything about your accounts, so the only way to find out is to check.

Do I have to respond?

No. If you’re not interested, you don’t need to do anything.

Is this a scam?

No. CreditRights is a trading name of Claim Simple Ltd, authorised by the Financial Conduct Authority (FRN 830182). You can check us on the FCA register. We will never ask for your bank login, card details or any payment.

How did you get my name and address?

Our privacy policy explains where our mailing data comes from and how we use it.

PrivacyRead our privacy policy
Does it cost anything?

Checking is free and we never charge you. If you go ahead with a claim, our legal partner only charges if it succeeds, and its fee is capped by the regulator.

FeesSee the fee table
How do I stop getting letters?

Email support@creditrights.co.uk or write to us at our registered office, with your name and address, and we’ll take you off our mailing list.

Find out if you can claim. It takes a minute.

Four questions. No documents. Free to check.

Check if I can claim

You can complain to your bank or lender, then the Financial Ombudsman, yourself for free.

Check if I can claim